1. The Parties

This Agreement has been signed between the following parties in accordance with the terms and conditions set forth below.

A: ‘BUYER’; (hereinafter referred to as "BUYER" in the contract)

B: ‘SELLER’; (hereinafter referred to as "SELLER" in the contract)

NAME-SURNAME:

ADDRESS:

By accepting this agreement, the BUYER accepts in advance that if he/she confirms the order subject to the contract, he will be obliged to pay the price of the order and the additional fees if any, such as shipping fees, taxes, if any, and that he has been informed about it.

  1. DEFINITIONS

In the application and interpretation of this agreement, the following terms will refer to the written statements against them.

MINISTER: Minister of Customs and Trade,

MINISTRY: The Ministry of Customs and Trade,

LAW: Consumer Protection Law No. 6502,

REGULATION: Distance Contracts Regulation (RG:27.11.2014/29188)

SERVICE: The subject of any consumer transaction other than the supply of goods made or promised to be made in return for a fee or benefit,

SELLER: The company that offers goods to the consumer within the scope of its commercial or professional activities or acts on behalf of or on behalf of the supplier,

BUYER: A natural or legal person who acquires, uses or benefits from a good or service for commercial or non-professional purposes,
SITE: The website of the SELLER,
CUSTOMER: The natural or legal person who requests a good or service through the website of the SELLER,
PARTIES: SELLER and BUYER,
AGREEMENT: This contract concluded between the SELLER and the BUYER,
GOODS: It refers to the movable goods that are the subject of shopping and the software, sound, image and similar intangible goods prepared for use in the electronic environment.

  1. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically through the website of the SELLER.

Prices listed and announced on the site are sales prices. The announced prices and promises are valid until the update is made and changed. The prices announced for the period are valid until the end of the specified period.

  1. SELLERS INFORMATION

Title

Address

Phone

Fax

Email

  1. BUYERS INFORMATION

Person to be delivered

Delivery address

Phone

Fax

Email/user name

  1. ORDERING CONTACT INFORMATION

Name/Surname/Title

Address

Telephone

Fax

Email/user name

 

  1. INFORMATION ABOUT THE PRODUCT/PRODUCTS SUBJECT OF THE CONTRACT


The basic specifications (such as type, quantity, brand/model, color, MOQ) of the Good/Product/Products/Service are published on the website of the SELLER. If the campaign has been organized by the seller, you can review the main features of the relevant product during the campaign. It is valid until the date of the campaign. The prices listed and announced on the site are sale prices. Advertised prices and promises are valid until they are updated and changed. The prices announced for a period of time are valid until the end of the specified period. The sales price of the goods or services subject to the contract, including all taxes, is shown below.

 

Product Description

QuantityUnit

SearchPrice

Total

(VAT included)

Cargo Amount

Total:

 

Payment Method and Plan

Delivery address

Person to be delivered

Invoice Address

Order date

Delivery date

Delivery method

 

  • The shipping fee, which is the cost of product shipment, will be paid by the BUYER.

 

  1. INVOICE INFORMATION

Name/Surname/Title

Address

Phone

Fax

Email/user name

Invoice delivery: At the time of the delivery, the invoice will be delivered together with the order to the invoice address.

  1. GENERAL PROVISIONS

9.1 The BUYER accepts, declares and undertakes that he/she has read the preliminary information about the basic characteristics, the sale price, payment method and delivery of the product subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation electronically.

With the BUYER’s confirmation of the Preliminary Information electronically, the BUYER accepts, declares and undertakes that before the establishment of the distance sales agreement he/she has obtained the basic characteristics of the ordered products, the price of the products including taxes, payment delivery address and delivery information in an accurate and complete manner.

9.2 Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER, within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.

9.3 The SELLER declares and undertakes to deliver the product subject to the contract completely, in accordance with the qualifications specified in the order and together with the warranty documents, user manuals, the information and documents required, if any. Also, to do the job free from all kinds of shame, to perform the work in accordance with the standards within the principles of accuracy and honesty, to maintain and improve the quality of service, to show the necessary attention and care during the performance of the work and to act with prudence and foresight.

9.4 The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining his/her explicit approval, before the contractual performance obligation expires.

9.5 If it is impossible to fulfill the product or service subject to the order, the SELLER accepts, declares and undertakes that he/she will notify the consumer in writing within 3 days from the date of learning of this situation, and return the total price to the BUYER within 14 days.

9.6 The BUYER accepts, declares and undertakes that he/she will confirm this Agreement electronically for the delivery of the product subject to the contract, and that if the product’s price is not paid for any reason and/or is canceled in the bank records, the SELLER's obligation to deliver the contractual product will end.

9.7 The BUYER accepts, declares and undertakes that he/she will return the product to the SELLER within 3 days after the delivery of the product to the person and/or organization at the address indicated by the BUYER or the BUYER, at the SELLER’s expense, if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution, as a result of the unfair use of the BUYER's credit card by unauthorized persons.

 

9.8 The SELLER accepts, declares and undertakes to notify the BUYER if the product subject to the contract cannot be delivered in due time due to force majeure situations that develop beyond the will of the parties, are unpredictable and prevent and /or delay the fulfillment of the obligations of the parties. The BUYER has the right to demand the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the delay of the delivery period until the obstacle is removed. In case that the order is canceled by the BUYER, and the product amount has paid in cash, the BUYER return the payments in 14 days in cash. In the case of the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER accepts, declares and undertakes that it is not under SELLER’s responsibility since it may take 2 to 3 weeks on average to reflect the amount returned to the credit card by the SELLER to the BUYER's account by the bank.

9.9 The SELLER has the right to reach the BUYER for other reasons by the address given in the registration form on the site or updated later by him/her, by e-mail, via letter, by fixed or mobile phone lines and by other contact information specified by the BUYER. Accepting this contract, the BUYER accepts and declares that the SELLER may engage in the above-mentioned communication activities.

9.10 The buyer will inspect the goods/services subject to the contract before receiving them; dents, broken, torn packaging, etc. Damaged and defective goods/services would not be taken from the cargo company. The delivered goods/services will be considered to be undamaged and intact. The buyer must protect the goods/services carefully after delivery. The goods/services should not be used if the right of withdrawal is to be used. The invoice must also be returned with the product.

 

9.11 If the BUYER and the credit card holder used during the order are not the same person, or if a security vulnerability is detected regarding the credit card used in the order before the product is delivered to the BUYER, the SELLER may request the identity and contact information of the credit card holder and the statement of the previous month of the credit card used in the order, or to submit a letter from the bank of the card holder stating that the credit card belongs to him/her. The order will be frozen until the BUYER provides the information/documents subject to the request, and if the aforementioned demands are not met within 24 hours, the SELLER has the right to cancel the order.

9.12 The BUYER declares and undertakes that the personal and other information provided while subscribing to the website is in accordance with the truth, and that all damages of the SELLER will be incurred due to the fact that this information is untrue will be compensated in cash, immediately.

9.13 The BUYER accepts and undertakes to comply with the provisions of the legal regulations and not to violate them when using the website of the SELLER, from the beginning. Otherwise, all legal and penal liabilities that may arise will bind the BUYER completely and exclusively.

9.14 The BUYER may not use the SELLER's website in any way that disrupts public order, violates public morals, disturbs and harass others, for an unlawful purpose, infringing on the material and moral rights of others. In addition, the member cannot engage in activities (spam, virus, trojan horse, etc.) that prevent or make it difficult for others to use the services.

9.15 Links to other websites and/or other content that are not under the control of the SELLER and/or owned and/or operated by other third parties may be given over the website of the SELLER. These links are provided for the purpose of providing ease of orientation to the BUYER and do not support any website or the person who operates that site and do not constitute any guarantee for the information contained in the linked website.

9.16 The member who violates one or more of the articles listed in this contract will be personally and criminally responsible for this violation and will keep the SELLER free from the legal and penal consequences of these violations. Also; in the event that the incident is referred to the legal field due to this violation, the SELLER reserves the right to claim compensation against the member due to non-compliance with the membership agreement.

 

  1. RIGHT OF WITHDRAWAL

 

10.1 In the case that the distance selling contract is related to the sale of goods, the buyer may exercise his right to withdraw from the contract by refusing the goods without any civil and criminal liability and without any justification, provided that he/she informs the seller via the following contact information within 14 (fourteen) days from the date of delivery of the product purchased to him/her or to the person/organization at the address indicated. In the case that the distance selling contract is related to the service provision, this period starts from the date of signing the contract. Before the right of withdrawal expires, the right of withdrawal cannot be used in service contracts that have been started with the approval of the consumer to perform the service. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he/she has been informed about the right of withdrawal.

10.2 In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used within the framework of the provisions of the "Products for Which the Right of Withdrawal Cannot Be Exercised" regulated in this contract. If this right is exercised,

  1. a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order refunds, the invoice of which is issued on behalf of the institutions, cannot be completed unless the invoice for the refund is cancelled).
  2. b) Return form,
  3. c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
  4. d) The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to receive a refund for the goods within 20 days.
  5. e) If there is a decrease in the value of the goods due to the BUYER's fault or if the refund becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for any changes and disruptions caused by the proper use of the product during the right of withdrawal period.
  6. f) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

 

  1. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

 

Goods prepared at the buyer's request or expressly in accordance with personal needs and not available for return, underwear bottoms, swimwear and bikini bottoms, makeup products, disposable products, goods that are in danger of rapid deterioration or are likely to expire, products that are not suitable for health and hygiene to be returned if unpacked by the buyer after delivery to the buyer, products that mix with other products after delivery and cannot be decomposed by nature, except those provided under the subscription agreement, goods related to periodicals such as newspapers and magazines, services performed instantly in electronic form or non-material goods delivered instantly to the consumer, as well as audio or video recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, if the package has been opened by the buyer, refund is not possible in accordance with the regulation. In addition, it is also not possible to exercise the right of withdrawal regarding the services that have been started with the approval of the consumer before the expiration of the right of withdrawal period in accordance with the regulation.

In order to be returned, their packaging must be unopened, untested, intact and unused for the following items: cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, cd and cassettes and stationery consumables (toner, cartridge, tape, etc.)

 

 

  1. CASE OF DEFERRED AND LEGAL CONSEQUENCES

The BUYER accepts, declares and undertakes that he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and be liable to the bank in case of default in the case of making the payment transactions with a credit card.

In this case, the relevant bank may take legal action; may claim the costs and attorney's fees to arise from the BUYER, and in any case, if the BUYER defaults due to its debt, the BUYER accepts, declares and undertakes that he will pay the damage and loss suffered by the SELLER due to the delayed performance of the debt.

 

  1. AUTHORİZED COURT

 

Complaints and objections in disputes arising from this contract, will be made to the arbitral tribunal or the consumer court, where the consumer problems in the place of residence of the consumer or where the consumer transaction is made, within the monetary limits specified in the law below. Information on the monetary limit is below:

As of 01/01/2017, the value in applications to be made to consumer arbitration committees for 2017:

  1. District consumer arbitration committees in disputes under 2,400 (two thousand four hundred) Turkish Liras,
  2. Provincial consumer arbitration committees in disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred and ten) Turkish Liras in provinces with metropolitan status,
  3. Provincial consumer arbitration committees in disputes under 3,610 (three thousand six hundred and ten) Turkish Liras in the centers of provinces that are not in metropolitan status,
  4. Provincial consumer arbitration committees are appointed in disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred and ten) Turkish Liras in districts of provinces that are not in metropolitan status.

This Agreement is made for commercial purposes.

 

  1. OPERATION

 

When the BUYER makes the payment for the order placed on the Site, he/she is deemed to have accepted all the terms of this contract. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that this contract has been read and accepted by the BUYER on the site before the order is fulfilled.

SELLER:

BUYER:

DATE: